Privacy Policy
Last updated: March 15, 2026
1. Information We Collect
We collect information you provide directly: name, email, phone number, profile photo, and payment information. We also collect usage data automatically: IP address, browser type, device information, pages visited, and interaction data through cookies and similar technologies.
2. How We Use Your Information
We use your information to: (a) provide and improve the Platform, (b) process bookings and payments, (c) send booking confirmations and service updates, (d) verify host identities, (e) prevent fraud and ensure security, (f) personalize your experience, (g) send marketing communications (with your consent), (h) comply with legal obligations.
3. Information Sharing
We share your information with: (a) hosts/travelers you book with (limited profile info), (b) payment processors to complete transactions, (c) identity verification services for host onboarding, (d) analytics providers to improve our service, (e) law enforcement when required by law. We never sell your personal data to third parties.
4. Data Security
We implement industry-standard security measures including encryption (TLS/SSL), secure payment processing (PCI-DSS compliant), access controls, and regular security audits. While we strive to protect your information, no method of transmission over the internet is 100% secure.
5. Cookies & Tracking
We use essential cookies for platform functionality, analytics cookies to understand usage patterns, and marketing cookies (with consent) for relevant advertising. You can manage cookie preferences through your browser settings. See our Cookie Policy for detailed information.
6. Your Rights
Under applicable data protection laws (including the Information Technology Act, 2000 and GDPR for EU users), you have the right to: (a) access your personal data, (b) request correction of inaccurate data, (c) request deletion of your data, (d) object to processing, (e) data portability, (f) withdraw consent. Contact privacy@travlink.in to exercise these rights.
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we retain certain data for up to 3 years for legal, tax, and audit purposes. Anonymized data may be retained indefinitely for analytics.
8. Children's Privacy
The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
9. International Transfers
Your data may be processed in countries other than your country of residence. We ensure appropriate safeguards are in place for any international data transfers in compliance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on the Platform. Your continued use after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions or to exercise your data rights, contact our Data Protection Officer at privacy@travlink.in or write to: travlink Bharat Private Limited, Bhubaneswar, Odisha, India.